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We're hereto help.

Everything about our games, our policies, your login details and how the Kuru Safaris systems keep your information safe.

01

About our games

All 31 games on Kuru Safaris are originals made by our own team. They're hosted on our own domain, open inside the page and play in your browser. Every game is free, and every game starts once you sign in.

02

Coins, XP & levels

New accounts start with 50,000 coins. Collect 10,000 more every 24 hours, and earn a little XP and coins each time you open a game. XP lifts you through eight ranks. It's all for fun, with no cash value.

Our policies

Plain-English rules that apply to everyone who plays:

Your login details are safe

  • Your password is scrambled. It's turned into a one-way code before it's saved, so nobody, including us, can read it back.
  • Your account is kept in a protected file on our server that can't be opened from the web.
  • Wrong tries are limited. After five wrong passwords, sign-in pauses for 15 minutes.
  • Google sign-in shares very little. We only receive your verified email address. We never see your Google password.
  • We will never ask for your password. Not by email, message or contact form. If someone does, it isn't us.
  • No payment details. There is nothing to buy, so we never ask for card or bank information.

How our forms and systems work

Every form on Kuru Safaris (sign up, sign in, contact and the buttons on your account page) is handled by our server, not by your browser:

  • When you press send, your details go straight to our server over a secure connection, and our server does all the checking.
  • Checks and decisions happen on the server, so they can't be changed from the page.
  • Your coins, XP and level are kept on the server too. They can't be edited from your browser.
  • Contact messages are emailed from our server to our team, and a private record is kept so we can make sure it arrived.
  • There is no public database behind the site, so no tables, queries or account lists are ever shown in the page. The page only receives what it needs to show you, such as your own username and balance.

Common questions

I forgot my password

Send us a message with the topic "Forgot password" through the contact form. We'll help you get back in.

A game won't load

Check your connection, press Reload above the game, or try another browser. If it still won't load, tell us the game name and your device through the contact form.

My coins or level look wrong

Refresh the page first. Your balance always comes from our server. If it still looks wrong, let us know your username and what you expected.

How do I take a break or delete my account?

You can delete your account from your account page, or ask us to pause or restrict it through the contact form. See Responsible Play for more.

Can I buy coins?

No. Coins are free and can't be bought, sold or exchanged. If a site or person offers to sell you Kuru Safaris coins, it isn't us.

Still need help?

Our team reads every message and replies by email.

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